Introduction

This contractual document shall govern the General Terms and Conditions for the Contracting of Products (hereinafter,

"Conditions") through the limpioproductos.es website, owned by ÁNGELA MOLINA SEVILLA under the brand name

commercial LIMPIOPRODUCTOS.ES, hereinafter referred to as PROVIDER, whose contact details are also set out in the Notice

Legal of this Website.

These Terms and Conditions will remain published on the website and will be available to the USER for reproduction and storage

as confirmation of the contract, which may be modified at any time by ÁNGELA MOLINA SEVILLA. Is

It is the USER's responsibility to read them periodically, as those that are in force will be applicable.

at the time of placing orders. ÁNGELA MOLINA SEVILLA will file the electronic document where

formalize the purchase and will have it available to the USER if requested.

Contracts shall not be subject to any formality with the exception of the cases expressly indicated in the

Civil and Commercial Codes and in this or other special laws.

Acceptance of this document implies that the USER:

• You have read, understand and comprehend what is stated here.
• He is a person with sufficient capacity to hire.
• Assumes all obligations set forth herein.

These conditions will be valid for an indefinite period and will be applicable to all contracts made to

through the PROVIDER's website.

The PROVIDER informs that the merchant is responsible and knows the current legislation of the countries to which it sends

and reserves the right to unilaterally modify the terms and conditions, without affecting the

goods or promotions that were purchased prior to the modification.

Identity of the contracting parties

On the one hand, the PROVIDER of the products contracted by the USER is ÁNGELA MOLINA SEVILLA, with registered office

AVENIDA REYES CATOLICOS 30, 1A, - 09240 BRIVIESCA (Burgos), NIF 71376484D and with a telephone number at

Client 643 35 02 96.

And on the other hand, the USER, registered on the website by means of a username and password, on which he has

full responsibility for use and custody, and is responsible for the veracity of the personal data provided to the

LENDER.

Subject matter of the contract

The purpose of this contract is to regulate the contractual relationship of sale and purchase arising between the PROVIDER and the

USER at the time he/she accepts the corresponding box during the online contracting process.

The contractual relationship of sale entails delivery, in exchange for a specified price and publicly

displayed through the website, of a specific product.

Rectification of data

When the USER identifies errors in the data published on the website or in the documents generated by the

contractual relationship, you may notify the email info@limpioproductos.es so that ÁNGELA MOLINA SEVILLA can correct them

as soon as possible.

The USEROr you can keep your data up to date by logging into your user account.

Recruitment procedure

In order to access the products or services offered by the PROVIDER, the USER must be of legal age or

emancipated minor and register through the website by creating a user account. By

To this end, the USER must freely and voluntarily provide the personal data that will be required, which

will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on

the protection of natural persons with regard to the processing of personal data and the free movement of

This data and Organic Law 3/2018, of 5 December (LOPDGDD), relating to the protection of data of a

and detailed in the Legal Notice and Privacy Policy of this website.

The USER shall select a username and password, undertaking to make diligent use of the

not to make them available to third parties, as well as to notify the PROVIDER of the loss or theft of the same

or possible access by an unauthorized third party, so that it can be blocked immediately.

Once the user account has been created, you are informed that in accordance with the requirements of article 27 of the Law

34/2002, on Information Society Services and Electronic Commerce (LSSICE), the

Contracting will follow the steps below:

1. General Contract Clauses.

2. Shipping and delivery of orders.

3. Right of withdrawal.

4. Online Claims and Dispute Resolution.

5. Force Majeure.

6. Competition.

7. Offer Overview.

8. Price and Validity of the Offer.

9. Transportation costs.

10. Method of payment, expenses and discounts.

11. Purchase Process.

12. Dissociation and Suspension or Termination of the Contract.

13. Warranties and Returns.

14. Governing Law and Jurisdiction.

1. GENERAL CONTRACT CLAUSES

Unless otherwise specifically stipulated in writing, placing an order with the PROVIDER shall imply acceptance by the

USER of these legal conditions. No stipulation made by the USER may differ from those of the PROVIDER

if it has not been expressly accepted in advance and in writing by the PROVIDER.

2. SHIPPING AND DELIVERY OF ORDERS

The PROVIDER will not send any order until it has verified that the payment has been made.

Shipments of goods will usually be made by EXPRESS COURIER (POSTAL EXPRESS, SEUR, UPS, STD,

etc.), according to the destination freely designated by the USER.

The shipment will be made once the availability of the goods has been confirmed and the payment of the order has been verified.

The delivery time will be between 2 and 6 working days, depending on the destination town and the payment method

Chosen. The expected date of shipment and delivery will be provided prior to order confirmation.

Failure to execute the contract remotely

In the event of not being able to execute the contract because the contracted product or service is not available within the time limit

provided, the USER will be informed of the lack of availability and that he/she will be entitled to cancel the order and

receive a refund of the total amount paid at no cost, and without any liability for

damages attributable to the PROVIDER.

In the event of unjustified delay on the part of the PROVIDER with respect to the refund of the total amount, the USER may

claim payment of double the amount owed, without prejudice to your right to be compensated for damages, and

damages suffered in excess of that amount.

The PROVIDER will not assume any responsibility when the delivery of the product or service is not carried out, for example.

the data provided by the USER is false, inaccurate or incomplete.

Delivery shall be deemed to have been made at the time when the carrier has placed the goods at the disposal of the

USER and the USER, or his/her delegate, has signed the document of receipt of the delivery.

The PROVIDER shall be liable to the USER for any lack of conformity that exists at the time of delivery

of the order, and the USER may, by means of a simple declaration, demand the correction of such lack of

compliance, price reduction or termination of the contract. In any of these cases, the USER may

In addition, demand compensation for damages, if applicable.

The USER shall have the right to suspend payment of any outstanding part of the price of the purchased product until

that the PROVIDER complies with the obligations established in this contract.

It is the responsibility of the USER to verify the products upon receipt and to expose all the reservations and complaints that may be made.

can be justified in the document of receipt of the delivery.

In the event that the contract does not entail the physical delivery of any product, but rather an activation of the download in a

website, the PROVIDER will inform the USER in advance of the procedure to be followed in order to carry out the

this download.

3. RIGHT OF WITHDRAWAL

Withdrawal form: https://info@limpioproductos.es/formulario-solicitud-desistimiento.pdf

The USER has a period of fourteen calendar days, counted from the date of receipt of the product or

from the conclusion of the contract of sale if it is a provision of a service, to exercise the right to

regulated in Article 102 of Royal Legislative Decree 1/2007, of November 16, 2007, which

approves the revised text of the General Law for the Defense of Consumers and Users and other laws

RDL 1/2007. If the PROVIDER does not comply with the duty of information and documentation

with regard to the right of withdrawal, the period for exercising it shall end twelve months after the date of expiry of the

initial withdrawal period, in accordance with Article 105 of RDL 1/2007.

The right of withdrawal shall not apply to the contracts referred to and listed in Article 103 of RDL 1/2007,

and which are listed here

Any return must be communicated to the PROVIDER, requesting a return number using the form

enabled to do so, or by e-mail to info@limpioproductos.es, indicating the invoice or order number

corresponding.

In the event that the return is not made with the original delivery packaging, the PROVIDER may charge the cost

of €50 to the USER, informing them in advance through the same communication channel used.

Once the USER has received the return number, he/she will send the product to the PROVIDER, indicating the

number on the letter of mailing, with transport costs to be paid for by you, at the address of ÁNGELA MOLINA SEVILLA,

AVENIDA REYES CATÓLICOS 30, 1A, - 09240 BRIVIESCA (Burgos)

4. COMPLAINTS AND ONLINE DISPUTE RESOLUTION

Any claim that the USER deems appropriate will be dealt with as soon as possible.

Do so at the following contact addresses:

Postcard: ÁNGELA MOLINA SEVILLA, AVENIDA REYES CATÓLICOS 30, 1A, - 09240 BRIVIESCA (Burgos)

Telephone: 643 35 02 96

E-mail: info@limpioproductos.es

Online Dispute Resolution

In accordance with Article 14.1 of Regulation (EU) 524/2013, the European Commission provides a platform that is free of charge

for the resolution of online disputes between the USER and the PROVIDER, without the need to resort to the courts of

through the intervention of a third party, called the Dispute Resolution Body, which acts as a

intermediary between the two. This body is neutral and will dialogue with both parties to reach an agreement.

Finally, suggest and/or impose a solution to the conflict.

ODR Platform Link: http://ec.europa.eu/consumers/odr/

5. FORCE MAJEURE

The parties shall not be liable for any fault due to cause majeure. Fulfilment of the obligation

It will be delayed until the cessation of the force majeure event.

6. COMPETITION

The USER may not assign, transfer or transmit the rights, responsibilities and obligations contracted in the

sale.

If any provision of these terms is deemed null and void or unenforceable, the validity, legality and

The performance of the remainder shall not be affected in any way, nor shall they be modified in any way.

The USER declares to have read, know and accept these Terms and Conditions in their entirety.

7. OVERVIEW OF THE OFFER

All sales and deliveries made by the PROVIDER shall be subject to these Terms and Conditions.

Any modification, alteration or agreement contrary to the Commercial Proposal of ÁNGELA MOLINA SEVILLA or to the herein

stipulated agreement, will take effect, unless expressly agreed in writing signed by the PROVIDER, in this case, these agreements

individuals will prevail.

8. PRICE AND VALIDITY PERIOD OF THE OFFER

The prices indicated for each product or service include Value Added Tax (VAT) or

Other taxes that may be applicable. These prices, unless expressly stated otherwise, do not

include shipping or communication costs, handling or any other additional and ancillary services to the

product purchased.

The prices applicable to each product are those published on the website and will be expressed in the EURO currency. The

USER assumes that the economic valuation of some of the products may vary in real time.

Before making the purchase you can check all the details of the quote online: items, quantities, price,

availability, shipping costs, charges, discounts, taxes, and the total purchase. Prices are subject to change

daily as long as the order is not placed.

Once the order is placed, prices will remain the same whether products are available or not.

Any payment made to the PROVIDER entails the issuance of an invoice in the name of the registered USER or the reason

that you have informed at the time of placing the order. This invoice will be sent in paper format along with

the product purchased. You can download the invoice in PDF format by accessing the management panel of the website with the

user account. If you wish to receive it by email, you must request it by any of the

means that the PROVIDER makes available to you, informing you that at any time you may revoke such

decision.

For any information about the order, the USER may contact the customer service telephone number of the

PROVIDER 643 35 02 96 or via e-mail to the address info@limpioproductos.es.

9. TRANSPORTATION COSTS

The prices published in the store do not include shipping or communication costs, or installation or download costs, or

supplementary benefits, unless otherwise expressly agreed in writing.

The shipping costs will be calculated at the time of storing the basket or quote, as they are calculated by the weight of the

products and by the delivery address.

The maximum transport fare (including VAT) applied is as follows:

Peninsula up to 20 Kg:25 €

Outside the peninsula > We do not ship 

10. PAYMENT METHODS, FEES AND DISCOUNTS

The PROVIDER is responsible for the economic transactions and enables the following ways to carry out the

1. Payment of an order:
2. Credit Card
3. Pay Pal
4. Bizum

The USER may use a discount coupon at the time prior to the completion of the purchase in the event of

have received it from the PROVIDER.

Security Measures

The website uses information security techniques generally accepted in the industry, such as SSL,

data entered into secure page, firewalls, access control procedures, and cryptographic mechanisms, all

This is in order to prevent unauthorized access to the data. To achieve these purposes, the user/customer agrees that the

The provider obtains data for the purpose of the corresponding authentication of access controls.

The PROVIDER undertakes not to allow any transaction that is considered illegal by the card brands

or the acquiring bank and which may or has the potential to damage the goodwill of the acquiring banks or influence the

negatively on them.

It is prohibited, under the programs of the card brands, to sell or offer a product or service that does not

comply with all laws applicable to the Buyer, Bank Issuer, Merchant or Cardholder(s).

11. PURCHASE PROCESS

Any product from our catalogue can be added to the cart. In this one, only the items, quantity,

the price and the total amount. Once the basket has been stored, taxes, fees and discounts will be calculated according to the

the payment and shipping details entered.

The baskets do not have any administrative link, it is only a section where you can simulate a budget

without any commitment on either side.

From the basket you can place an order by following the steps below for its correct formalization:

1. - Checking billing details.

2. - Verification of the shipping address.

3. - Selection of the payment method.

4. - Place the order (buy).

Once the order is processed, the system instantly sends an email to the management department of the

PROVIDER and another to the USER's email confirming the completion of the order.

Purchase Orders

Prior to order confirmation, information will be provided on the status of the order and the date of shipment

and/or approximate delivery.

12. DISASSOCIATION AND SUSPENSION OR TERMINATION OF THE CONTRACT

If any of these terms and conditions shall be deemed unlawful, void or for any reason unenforceable, this

Any condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.

The PROVIDER may, without prior notice, suspend or terminate the USER's access to its services, in its entirety or in any case.

party, when the USER fails to comply with the obligations set forth in this contract or any legal provision,

License, regulation, directive, code of practice or policies applicable to you.

When the PROVIDER exercises any of its rights or powers under this Clause, such exercise shall not prejudice or

shall affect the exercise of any other right, power or remedy that may be available to the PROVIDER.

13. WARRANTIES AND RETURNS

The guarantees will comply with the provisions of the Title referred to "Guarantees and after-sales services" of the Royal Decree

Legislative Law 1/2007, of 16 November, approving the revised text of the General Law for the Defence of

Consumer and User Guidelines and other complementary laws, which you can access by clicking here

If you want to personalise this section, you must check that the wording is in accordance with the provisions of the title

of GUARANTEES AND AFTER-SALES SERVICES of RD Legislativo 1/2007.

14. GOVERNING LAW AND JURISDICTION

These conditions shall be governed or interpreted in accordance with Spanish law to the extent that it is not expressly stated in the law.

established. Any dispute that may arise from the provision of the products or services that are the subject of these

The Terms and Conditions shall be submitted to the courts and tribunals of the USER's domicile, to the place of performance of the

obligation or the one in which the property is located if it is immovable.